Terms and Conditions of Sale

Thank you for choosing D'Ophir. These Terms and Conditions govern your purchase of products from D'Ophir, a global high-fashion company specializing in artisanal craftsmanship with operations in Nigeria and the United Kingdom.

1. Definitions

    • "D'Ophir," "we," "us," or "our" refers to D'Ophir Limited and all associated entities.
    • "Customer," "you," or "your" refers to the individual or entity purchasing products from D'Ophir.
    • "Products" refers to all items available for purchase from D'Ophir, including made-to-order and ready-to-ship merchandise.
    • "Order" refers to a customer's request to purchase products from D'Ophir.

2. Ordering Process

    • All orders are subject to acceptance by D'Ophir.
    • Order confirmation will be sent via email after order placement.
    • D'Ophir reserves the right to refuse or cancel any order for any reason.
    • Price and availability information is subject to change without notice.

3. Pricing and Payment

    • All prices are listed in currency selection of your choosing and do not include applicable taxes, duties, or shipping costs unless explicitly stated.
    • Payment must be made in full for ready-to-ship items at the time of purchase.
    • For made-to-order items, a non-refundable deposit of 60% is required at the time of order, with the balance due prior to shipping.
    • D'Ophir accepts [payment methods listed in checkout].

4. Made-to-Order Items

    • Made-to-order items are created specifically for you based on your measurements and specifications.
    • Production time for made-to-order items is approximately [timeframe] but may vary based on complexity and seasonal demand.
    • Changes to made-to-order specifications may result in additional charges and extended production time.
    • Due to their custom nature, made-to-order items cannot be returned or exchanged except in cases of manufacturing defects. (See Returns Policy)

5. Shipping and Delivery

    • Delivery timeframes are majorly estimated and not guaranteed.
    • Risk of loss and title for products pass to you upon delivery to the carrier.
    • D'Ophir is not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control.
    • International customers are responsible for all duties, taxes, and customs fees.

6. Product Information

    • D'Ophir makes every effort to display products accurately, but cannot guarantee that your display will show colors, textures, and details exactly as they appear in person.
    • Due to the artisanal nature of our products, each item may have slight variations that are not considered defects but rather evidence of its handcrafted origin.

7. Intellectual Property

    • All designs, patterns, and creative elements of D'Ophir products are the intellectual property of D'Ophir.
    • Purchasing our products does not transfer any rights to reproduce, distribute, or create derivative works.

8. Limitation of Liability

    • D'Ophir's liability is limited to the purchase price of the product in question.
    • D'Ophir is not liable for any indirect, special, incidental, or consequential damages.

9. Dispute Resolution

    • Any dispute arising from your purchase shall be resolved through arbitration in specified location under the laws of relevant jurisdiction.

10. Changes to Terms

    • D'Ophir reserves the right to update these terms at any time without notice.
    • The terms in effect at the time of your purchase will govern your order.

By placing an order with D'Ophir, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.